Empathy: The Heart of IT Leadership
In this conversation, Jared Degnan interviews Michael Chachula, a seasoned technology executive and author of 'The Chachula Method.' They discuss the importance of empathy and authenticity in leadership, particularly in the realm of IT. Michael emphasizes that enterprise IT should be viewed as a framework for enabling business rather than a set of rigid solutions.
The discussion also covers the challenges of inheriting legacy systems and personnel, the necessity of emotional intelligence in IT leadership, and the critical skills modern IT leaders need to develop. Michael shares personal anecdotes and insights on how to inspire followership and the importance of understanding the audience in communication. The conversation concludes with Michael reflecting on his personal development goals and the legacy he wishes to leave behind.
The Chachula Method: A Compass for IT Leadership in the Real World
Episode Highlights:
Enterprise IT is a framework for business enablement.
Emotional intelligence is often lacking in IT leadership.
Legacy systems present unique challenges for IT leaders.
Self-awareness and honesty are vital for personal growth.
Diplomacy and empathy bridge the IT-business divide.
Chapters:
00:00 Michael Chachula and His Philosophy
06:13 The Pragmatic Approach to Enterprise IT
09:07 Leadership Dynamics in IT
12:23 Inheriting Legacy Knowledge and People
15:27 The Importance of Followership in Leadership
18:26 Self-Development for IT Leaders
21:21 Bridging the IT-Business Divide
24:14 Empathy and Diplomacy in Leadership
27:09 Personal Growth and Legacy Building